Legal
Terms of Use
Effective Last updated
These Terms of Use (the Terms) are the contract between you and Runtil Technologies Ltd, trading as Runtiler (we, us). They apply when you use runtiler.com and the Runtiler app.
Please read them before you buy a challenge. They explain what you are buying, your right to cancel, how the rules work and how rewards are paid. Our Privacy Policy explains how we use your personal data.
On this page
Who we are and what Runtiler is
Runtil Technologies Ltd is a company registered in England and Wales, company number 17385629, with its registered office at 128 City Road, London EC1V 2NX. Runtiler is our trading name.
Runtiler sells trading challenges on simulated accounts. Prices come from real exchanges, but no order you place ever reaches a market. An account balance is not money. What can be paid out is a reward, as section 8 explains.
- A challenge is a set of rules, made and published by a creator. You see its rules before you buy.
- Buying a challenge gives you one simulated account, with its own number (for example, #1042). The number is shown in the app, and it is what support will ask for.
- When you pass a challenge’s steps, the account becomes funded.
- A funded account can claim a reward: the creator’s set share of the profit above the account’s starting size, paid in USDC.
Runtiler is not a broker, an exchange or an investment service. Nothing on Runtiler is financial advice, and no result is promised.
Agreeing to these Terms
These Terms apply whenever you use Runtiler. When you first buy a challenge, and the first time you buy after these Terms change, you tick this line:
We keep a record of which version of the Terms you agreed to, and when. You can download a receipt that confirms your purchase and the line you ticked.
You must be 18 or older, or the age of majority where you live if that is higher. By agreeing to these Terms, you confirm that you are.
Where Runtiler is available
Runtiler is not available in Cuba, Iran, North Korea, Syria, Russia or Belarus, or in the Crimea, Donetsk or Luhansk regions. From those places, we refuse sign-ups, purchases, claims and withdrawals.
We work out where you are from your IP address. Using a VPN, or any other way to get around this, is not allowed. If you do, we may refuse your claims and end your accounts.
We screen withdrawal addresses against a sanctions list, and we don’t send funds to an address on it.
Runtiler is open in the UK and the US. Wherever you are, you must follow the laws that apply to you.
Your login and your wallet
Each person may have one Runtiler login. On it you can hold as many challenge accounts as you like, and every rule in these Terms applies across all of them. If we find logins that belong to the same person, we may end the accounts on all of them and refund the prices paid for them.
When you sign up, a wallet is created for you through our provider, Privy. It is non-custodial: the USDC in it is yours, and we don’t hold it.
- You are responsible for keeping your sign-in safe. Anyone who signs in as you can use your wallet.
- We can’t recover or reverse a transfer once it is made.
- USDC is a token issued by a third party. It can lose its peg to the US dollar, and its issuer can freeze it. We don’t control either.
- If you pay by card, MoonPay handles the payment and tops up your wallet with USDC. MoonPay’s own terms apply to that payment.
Buying a challenge
Each challenge shows its price in USDC before you buy. You pay from your Runtiler wallet, or by card through MoonPay, and the price is paid into our vault on Polygon.
The price buys one account, under the rules shown before you bought it. Those rules and that price never change after you buy.
Your challenge starts as soon as you buy it, because you ask us to start it at once.
We may offer codes, for a discount or a free challenge. A code can’t be exchanged for cash.
Your right to cancel and refunds
UK law gives you 14 days to cancel a purchase like this. Because your challenge starts at once at your request, your first trade on the account ends your right to cancel, even inside those 14 days.
We go further than the law. You can get back the price you paid at any time until your first trade on that account, with no deadline, while the account is open.
- To ask, email support@runtiler.com with the account number (for example, #1042).
- We send the price you paid back to your Runtiler wallet, in USDC, within 14 days of your request.
- A refund ends the account.
- If you sent your request before the account ended, we honour it.
- An account you got with a free code has no price to refund.
How the rules work
Every challenge sets its own numbers, such as the profit target, the loss limits, the time limit and the reward share. They are on the challenge’s Rules tab, and they never change after you buy. What each rule means is the same in every challenge:
- The day runs from 00:00 to 00:00 UTC.
- Max loss and daily loss are judged on equity, live. Equity includes the profit or loss on open positions, so an open loss that touches a limit ends or pauses the account at that moment, as the challenge’s rules say.
- Daily loss counts from the higher of your balance and your equity at 00:00 UTC.
- When a limit is breached, every open position is closed at the live price and every pending order is cancelled.
- A step passes only when you are flat: your balance is at or above the target, nothing is open, and every other rule is met.
- A trading day is a day with at least one fill.
- Time limits run out at 00:00 UTC.
- Trading costs count in your balance: the spread, the commission on Raw accounts, and the overnight fee.
Rewards and claims
A funded account can claim a reward: the creator’s set share of the profit above the account’s starting size.
- You can claim only with no open positions.
- A claim takes the whole reward that is ready. You can’t claim part of it.
- After a claim, the account goes back to its starting size.
- You can have one claim in progress at a time.
- If the challenge says so, your first claim also refunds the price you paid for it.
Every claim is checked, as section 9 explains. A claim we release is paid in full, even if the account ended while it was being checked.
We pay rewards in USDC on Polygon, from our vault to your Runtiler wallet. Amounts are in US dollars, paid 1:1 in USDC. Transfers on the blockchain can’t be reversed. If the vault is short of funds, that only delays a payment.
Before we pay your first reward, we ask you to confirm your identity once: a photo of an official ID and a short selfie, checked by our identity provider, Didit. Your reward is saved while you do this. If you were paid a reward before we began asking, we ask at your next reward. If you haven’t confirmed your identity 30 days after a claim, we may cancel the claim and refund the price you paid for that account.
Rewards may be taxable where you live. Reporting and paying any tax on them is up to you.
Fair play and checks
Our systems check every claim. A claim they flag is held for a person to review, and a person decides.
We reject a claim for any of these:
- copy trading or hedge trading with any other account, including your own other accounts;
- trading on prices older than a set age (price lag);
- exploiting a bug or fault in Runtiler or in its prices;
- a claim we can’t pay without breaking sanctions law;
- more than one login belonging to the same person (section 4); or
- an identity check that fails, or that uses someone else’s identity.
We may also decline a reward that doesn’t fit our risk policy, but only after a person has reviewed it. If we do, we refund the price you paid for the account, and you can ask us to look at it again.
The thresholds we use, such as the price age, are on each challenge’s Rules tab.
When we reject a claim, the account ends and its reward is not paid. We refund the price you paid for that account. We may not always tell you the reason, but you can ask us to look at it again.
If we reject a claim for copy or hedge trading, every account in that flag ends, whoever owns it, and no reward on any of them is paid.
If a trade filled at a clearly wrong price, we may fix or cancel that trade. We change only that trade.
When an account ends
An account ends when:
- it hits a challenge rule (section 7);
- you get a refund for it (section 6);
- we reject a claim on it (section 9);
- the card payment that bought it is reversed; or
- we end it without a breach, because its challenge is closed or Runtiler is closing. We give you 14 days’ notice, and we pay whatever is claimable on it, checked like any other claim. If it is still in its challenge, we also refund the price you paid for it.
Funded accounts never expire for being inactive.
To close your Runtiler profile, email support@runtiler.com. You can’t delete it yourself in the app. Your accounts end once any reward that can be claimed on them has been claimed.
Creators
Anyone can create a challenge and publish it on Runtiler. Section 12 applies to what you publish.
- A challenge’s name must not copy another’s or mislead. We refuse duplicates.
- We may take a challenge off sale. People who already bought it keep their accounts.
- You earn a share of the price buyers paid for your challenge. Each share becomes payable once that buyer has made their first trade, or once their account has ended and had no activity for 7 days, and a refund to the buyer cancels it.
- You earn no share when you buy your own challenge.
- Shares are paid in USDC to your Runtiler wallet. Any tax on them is yours to pay.
- Your share depends on your tier. The current tiers, their shares and how to reach them are on your Earnings tab and in the Help Center. A tier may be by application, and we decide on applications.
- We may change the tiers, their shares or how to reach them with 14 days’ notice. A change never touches what you have already earned.
Your content
You can add things to your profile, such as a name, a photo or a bio, and you can publish challenges. Your profile is public: anyone can see it, with your rewards, your certificates and the challenges you publish. There is no private profile, so only add what you are happy for anyone to see. You keep ownership of what you add.
You give us a free, worldwide licence to store and show that content on Runtiler for as long as it is there.
Don’t post anything unlawful, anything that infringes someone else’s rights, or anything misleading. We may remove content that breaks this rule.
Our service
Runtiler’s software, design and name belong to us or to those who license them to us. You may use Runtiler for its purpose under these Terms. You may not copy, resell or take apart Runtiler, except where the law allows it.
Our prices come from real exchanges. A market can pause when we can’t get a price we trust, and nothing on it fills while it is paused.
We work to keep Runtiler running, but it may sometimes be unavailable, for example for maintenance or when a provider fails. We may improve or change features over time. A change never alters the rules or price of an account you have already bought.
Our responsibility to you
We provide Runtiler with reasonable care and skill. If we break these Terms, we are responsible for loss you suffer that is a foreseeable result of it. We are not responsible for loss that was not foreseeable, or for delays caused by events outside our reasonable control.
Apart from that, our total liability to you is limited to the greatest of what you paid us in the 3 months before your claim, the price of the challenge your claim is about, or US$100.
Nothing in these Terms limits or excludes:
- rewards we already owe you, which we always pay;
- our liability for death or personal injury caused by our negligence;
- our liability for fraud; or
- your statutory rights as a consumer, including under the Consumer Rights Act 2015, or any other liability that UK law doesn’t let us exclude.
Complaints, law and disputes
If something goes wrong, email support@runtiler.com first, with the account number if it is about an account. We will try to put it right. If we can’t settle your complaint, we will tell you so in writing. ProMediate (promediate.co.uk) is an approved alternative dispute resolution (ADR) provider that could deal with it, but we don’t agree to use ADR.
These Terms are governed by English law, and disputes go to the courts of England and Wales. If you are a consumer, you may also go to the courts where you live, and you keep the protections that the law where you live gives you and that can’t be signed away.
These Terms are written in English. The Spanish version is a translation for convenience. If the two differ, the English version governs.
If a court decides that part of these Terms can’t be enforced, the rest still applies. Nobody else has rights under these Terms.
Changes to these Terms
We may change these Terms, for example when the law changes, when Runtiler changes, or to make them clearer. For a material change, we tell you in the app at least 14 days before it takes effect.
Your next purchase after a change asks you to agree again. A change never alters the rules or price of an account you have already bought.
If you don’t accept a change, you can stop using Runtiler and close your profile (section 10).
Contact us
Email us at support@runtiler.com. If your question is about an account, include its number (for example, #1042).
Runtil Technologies Ltd, trading as Runtiler. Registered in England and Wales, company number 17385629. Registered office: 128 City Road, London EC1V 2NX.